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PAYMENT OPTIONS:  we accept payment by Cheque, Visa, mastercard, visa delta, maestro and solo. If you are paying by check, please allow up to 14 days for all checks to clear.

DELIVERY:  As our stock levels change  daily, we advise customers to allow up to 10 days for a ring and 7 days for any other item. We aim to deliver all orders within 48 hours.All our jewellery is delivered free, via royal mail special delivery (signiture required) to any address in the uk. If your not at home when the delivery arrives, a card will be left with contact details for re-arranging delivery.

RING SIZES:  please note, due to our bulk buying all our rings are of two main sizes: ladies uk size N and O.

RETURNS POLICY:  all our goods are supplied on approval, if for any reason you are not fully satisfied with your purchase, you may return them within 14 days for a full refund. Provided the goods are unused and in its original packaging.

TERMS & CONDITIONS:  In accessing the Sophie's Gems website and purchasing from us, you agree to be bound by its terms and conditions. Every effort has been taken to ensure that the information within the site is up to date. We, Sophie's Gems reserves the right to change, amend, or update information within the site at any time.

Any information you provide us are held and processed in accordance with our private policy. We reserve the right to change or cancel any special offers and deals at any time.

All our goods are supplied on approval. If for any reason you are not fully satisfied with our goods, they may be returned to us for a refund or replacement.

We may decline (without given any reason) to accept an offer to purchase any of our products.  A credit check may be carried out, at ant time on all customers who make a purchase from this website.

Premium Club Card:

To join out  premium club, please email us your name & address and we will send you our special Sophies Gems club card in order for you to benefit from our fantastic offers.